PRIVACY POLICY

NIEE ROOM respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, protect and manage your personal data when you visit our website, place an order, or communicate with us.

By using our website or purchasing from us, you acknowledge and agree to the collection and use of your personal data as described in this Privacy Policy.

COLLECTION OF PERSONAL DATA

We may collect personal data that you provide to us when you place an order, create an account, contact us, or interact with our website.

The personal data we may collect includes, but is not limited to:

• Name
• Contact number
• Email address
• Billing and delivery address
• Order and transaction details
• Information provided when you contact us
• Other information that you voluntarily provide to us

We may also collect information that is necessary to process your orders, provide customer service, arrange delivery and manage our business operations.

HOW WE USE YOUR PERSONAL DATA

Your personal data may be collected and used for purposes including:

• Processing and fulfilling your orders
• Arranging delivery of purchased products
• Processing payments and transactions
• Responding to your enquiries and providing customer support
• Managing returns, exchanges and refunds
• Sending order confirmations and other service-related communications
• Managing customer accounts, where applicable
• Improving our products, services and website
• Managing promotions and campaigns
• Sending promotional or marketing communications, where applicable
• Maintaining business, transaction and customer records
• Complying with applicable legal, tax, accounting and regulatory requirements

We will only use your personal data for purposes that are reasonably necessary for providing our products and services or operating our business.

DISCLOSURE OF PERSONAL DATA

To provide our products and services, we may share your personal data with third parties where reasonably necessary.

These third parties may include payment service providers, delivery and logistics companies, website or technology service providers, and other service providers who assist us in operating our business.

We may also disclose your personal data where required or permitted by applicable laws or regulations.

We take reasonable steps to ensure that third parties who receive your personal data handle it appropriately and securely.

WITHDRAWAL OF CONSENT

Where your consent is required for the collection or use of your personal data, you may withdraw your consent by contacting us using the contact details provided below.

Please note that withdrawing your consent may affect our ability to provide certain products or services to you.

Withdrawal of consent will not affect any processing of your personal data that was carried out before your withdrawal.

Where we are required by law to retain certain information, we may continue to keep and use that information for the relevant legal or regulatory purposes.

PROTECTION OF YOUR PERSONAL DATA

We take reasonable steps to protect your personal data from unauthorised access, use, disclosure, alteration, loss or destruction.

However, no method of electronic transmission or storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee that your personal data will always be completely secure.

RETENTION OF YOUR PERSONAL DATA

We will retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing services and maintaining business records.

Your personal data may also be retained for as long as necessary to comply with applicable legal, tax, accounting or regulatory requirements.

When your personal data is no longer required, we will take reasonable steps to delete or anonymise it, where appropriate.

ACCURACY OF YOUR PERSONAL DATA

We rely on the personal data provided by you to be accurate, complete and up to date.

If any of your personal information changes, please contact us so that we can update or correct the relevant information.

YOUR RIGHTS

Subject to applicable laws, you may request to:

• Access the personal data we hold about you
• Correct or update your personal data
• Request information about how your personal data is being used
• Withdraw your consent where applicable
• Stop receiving marketing communications from us

We may request reasonable information to verify your identity before processing a request relating to your personal data.

Certain requests may be subject to applicable legal or regulatory requirements.

MARKETING COMMUNICATIONS

Where applicable, we may use your contact information to send you updates about our products, new arrivals, promotions, special offers and other marketing communications.

You may choose to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in the relevant communication.

Please note that you may still receive important communications relating to your orders, purchases or transactions.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, services or applicable requirements.

Any changes will be posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

CONTACT US

If you have any questions about this Privacy Policy, would like to make a request regarding your personal data, or have any privacy-related concerns, please contact us at: